We Look Forward to Partnering With You
We look forward to partnering with you to keep your home healthy and clean. If you have a question about something you donโt see covered in our FAQ.
Looking for the pond and waterfall design, install or maintanace service in New York? Contact us now!
What services does Paradise Ponds offer?
We specialize in custom pond and waterfall design, installation, and year-round maintenance. From koi ponds and pondless waterfalls to pool-to-pond conversions, our expert team brings 20+ years of experience to every project.
Can you build a water feature in a small backyard?
Absolutely! We specialize in designing features that suit any space. Whether you have a compact yard or a large landscape, weโll create a custom solution that fits perfectly.
Do you offer maintenance after installation?
Yes! We provide full-service maintenance packages, including seasonal cleanouts, filter servicing, netting, algae control, and winter/spring prep to keep your water feature healthy and beautiful year-round.
Do you offer consultations or site visits?
Absolutely! We specialize in designing features that suit any space. Whether you have a compact yard or a large landscape, weโll create a custom solution that fits perfectly.
How long does it take to build a custom pond or waterfall?
Project timelines vary based on size and complexity, but most installations takeย 3 to 10 days. We always provide a clear project schedule during your consultation.
Do you offer consultations or site visits?
Yes, we offer professional consultations and on-site evaluations to discuss your vision, assess the space, and provide recommendations tailored to your property.
Do you provide eco-friendly pond and waterfall solutions?
Yes, we specialize in eco-friendly designs using sustainable materials and energy-efficient pumps. Our goal is to create water features that are beautiful, low-impact, and supportive of natural ecosystems.
What kind of warranty or guarantee do you offer on your installations?
All our ponds and waterfalls come with a workmanship guarantee, plus warranties on equipment like pumps and filters. This ensures your investment is protected and gives you long-term peace of mind.